Predict a better future

The Case for an Assistive Technology Library Model

Evidence Synthesis —28th March 2026

This report collates seven years of frontline evidence from AT training delivery within the UK's Disabled Students' Allowance (DSA) and Access to Work (AtW) systems. It draws on 12 Freedom of Information responses, the February 2026 National Audit Office report on Access to Work (HC 1644), documented CRM system failures, and operational records from delivering AT support to disabled students and workers.

The report proposes the AT Library Model: an infrastructure-based approach that replaces individual procurement with universal access, and diagnosis-led assessment with conversation-led discovery. It argues that assistive technology should be treated like books in a public library — available to anyone who needs it, without requiring a diagnosis, an assessment, or a five-tier contracting chain.

Audit rating: 11 RED, 3 AMBER, 0 GREEN of 14 policy claims tested against documented outcomes.

Submitted to the Timms Review Call for Evidence, 28th March 2026.

David Manuell

DavidManuell Education Support

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